Privacy Policy

Last updated: 12 October 2026

Flatout Furniture Assembly Ltd, trading as Flatout Home Services, is committed to protecting your privacy in line with the UK GDPR and the Data Protection Act 2018.

1. Data we collect
Your name; contact details (email, phone and address); booking and service details (date, time and type of service); payment details, which are handled by secure third-party payment providers; and website usage data.

2. How we use your data
To process and manage your bookings; to communicate with you about your appointment; to provide customer support; to send service updates or promotional offers, only with your consent (you can opt out at any time); to improve our services; and to meet our legal obligations.

3. Lawful basis
We process your data on the basis of consent, contractual necessity, legal obligation and legitimate interests.

4. Data sharing
We never sell your personal data. We share it only with the staff and fitters carrying out your job, third-party service providers such as payment processors, and legal authorities when required by law.

5. Data security
We use appropriate security measures, including industry-standard encryption, to protect your personal data from unauthorised access, alteration or disclosure.

6. Your rights
You have the right to access, correct or delete your data, to object to or restrict processing, to data portability, and to withdraw your consent. Email info@flatouthomeservices.co.uk to exercise your rights.

7. Cookies
We use essential, analytical and functional cookies. See our Cookie Policy for details. You can control cookies through your browser settings.

8. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.

9. Contact
Flatout Furniture Assembly Ltd, trading as Flatout Home Services — info@flatouthomeservices.co.uk